Greg Jordan

Greg Jordan

Window Cleaning



Orientation Essentials 04/17/2023
InfoMinute Seminar 02/22/2013


Fish Window Cleaning

Fish Window Cleaning


5891 New Peachtree Rd
Suite 111
Doraville, GA 30340



Endorsement Letters I've Received

As sad as it is to say, my extra ingredient is responsiveness. I respond to every customer phone call. I even respond to calls that are from prospects in another FISH territory. I also makes sure even if the prospect isn’t for me, I capture all the customer information for the appropriate FISH franchisee.

I provide quotes for routine jobs within 24 hours although I get most estimates back the same day by close of business. If the job is complex, I give the customer a date, so they know when to expect the quote. If I fall behind, I let the customer know. If the customer requires services, I don’t provide than I try to refer them to an appropriate vendor.

I make sure my quotes are complete and include what services are covered versus items not included. I ensure that my quote will meet the customer needs. I will add suggested items for the customer as line items so they can add additional tasks if they choose. I ensure that I set expectations, so the customer knows the result once the work is completed.

Once the job is scheduled, I make sure the cleaners know about any special items the customer needs. If we are going to be late or have weather issues, I inform the customer. If there are weather issues, I have an alternate date for the customer and will give them priority if they have a date they need to plan for.

After the job is complete, I call the customer to follow up to ensure their expectations were met. If there are issues, I provide a date for a follow up visit. I assign that date a high priority.

Referral Trigger Response

Buckhead Team

Introduced by:

Joined on 02/08/2013


ParticipationCoOrdinator 08/08/2022
MentorCoOrdinator 06/01/2023
100% Club 01/21/2022


10-year Pin 02/10/2023
5-year Pin 02/09/2018
3-year Pin 02/19/2016


Members I've Invited

Austin Essenburg

Austin Essenburg