Greg Jordan

Greg Jordan

Window Cleaning

678-615-7364

Member

Orientation Essentials 04/17/2023
InfoMinute Seminar 02/22/2013

Development

Fish Window Cleaning

Fish Window Cleaning

678-615-7364

5891 New Peachtree Rd
Suite 111
Doraville, GA 30340

Website

Company

Endorsement Letters I've Received

As sad as it is to say, my extra ingredient is responsiveness. I respond to every customer phone call. I even respond to calls that are from prospects in another FISH territory. I also makes sure even if the prospect isn’t for me, I capture all the customer information for the appropriate FISH franchisee.

I provide quotes for routine jobs within 24 hours although I get most estimates back the same day by close of business. If the job is complex, I give the customer a date, so they know when to expect the quote. If I fall behind, I let the customer know. If the customer requires services, I don’t provide than I try to refer them to an appropriate vendor.

I make sure my quotes are complete and include what services are covered versus items not included. I ensure that my quote will meet the customer needs. I will add suggested items for the customer as line items so they can add additional tasks if they choose. I ensure that I set expectations, so the customer knows the result once the work is completed.

Once the job is scheduled, I make sure the cleaners know about any special items the customer needs. If we are going to be late or have weather issues, I inform the customer. If there are weather issues, I have an alternate date for the customer and will give them priority if they have a date they need to plan for.

After the job is complete, I call the customer to follow up to ensure their expectations were met. If there are issues, I provide a date for a follow up visit. I assign that date a high priority.

Referral Trigger Response

Buckhead Team

Introduced by:

Joined on 02/08/2013

Leadership

TeamCoOrdinator
ParticipationCoOrdinator 08/08/2022
VisitorCoOrdinator
MentorCoOrdinator 06/01/2023
100% Club 01/21/2022

Membership

10-year Pin 02/10/2023
5-year Pin 02/09/2018
3-year Pin 02/19/2016

Team

Members I've Invited

Austin Essenburg

Austin Essenburg

Sponsorship