My clients enjoy saving money on services and utilities for their home; however, they prefer not sorting through endless advertisements or internet searches to do so. Cutting through the complexity of finding those savings is what I do. Once my client enrolls for a service or utility with a specific company, an account has been created and they become customers of that company. If issues arise with the service or with billing the protocol is for them to call that company’s customer service department. Oftentimes however, the clients I have helped will reach out to me first instead. Although the client may still need to call the company their service is with, I am able to use my knowledge to troubleshoot or simply give them practical advice that may help to resolve the issue more smoothly. The result of taking the time to go the extra mile with my clients is that they are loyal in keeping their service or utility for a long time. That’s a win for them, the company, and me.