I have not attended TCO training before but I will be attending for the first time on August 5th. I am looking to take away some bits of information about grabbing peoples attention when you have to get up and speak to a room full of people. It can be intimidating, but I imagine it's even more intimidating at 7am. As the TCO I feel you are looked as the person who sets the tone for the meeting which in return impacts how members of your team feel and it defintely impacts how visitors and subs would feel. I also feel that TCO is thought to be the glue that holds the team together, if you have people in leadership postions that don't take it seriously then that will trickle down to other leaders and the team. Whitlock has always been known to be a strong team within PowerCore so even though I will be the 2nd this next term, I know I don't want to let my team down! I am very much the same way with my team at Synovus! I am a player/coach so I talk the talk and walk the walk. I have always lead successful teams this way!