My client Mr. and Mrs. Lloyd originally reached out to our company, due to being uncomfortable within their home. Their 24 yrs old HVAC system was struggling to cool the home and in return gave them an extremely high power bill, instead of saving them money. After properly inspecting the system, I found that the refrigerant levels were low, due to leaks on the evaporator coil and the compressor running high amp draws, over the manufacturer's required RLA limit. I presented them with an estimate to ugrade the system, which they agreed to do so. Currently, the Lloyd's are enjoying an HVAC system that has lowered their power bill and has also made them even more comfortable than before.