Many of them are going through some kind of transition which I might see based on how they file. For example a married person suddenly filing separate after always filing joint. I always ask why because some credits and deductions are lost if one files separate vs joint, so I need to be able to let them know what maybe lost due to the different filing status.
Depending on the answer (eg going through a divorce or a recent move to a different state) I tell them about Michal who help women in transition and ask permission to perform an introduction to her.
2) I am new (less than 6 months) so most people at my table have not had a referral from me yet. I will definitely be on the lookout for opportunities to refer others to my fellow team mates. i do ask my clients if they know anyone needing certain services that my teammates provide.