As a closing attorney, timely and proactive communication with our clients - buyers, sellers, real estate agents, lenders - is crucial. My firm employs a technology we've named "SmartClose", which allows us to communicate in real time, both via email and text message, whenever a milestone is achieved in the pre-closing, closing and post-closing process.
Since we are handling large sums of money on behalf of those same clients, electronic security is paramount as well. So, we employ another software called Closinglock to assist us in that regard. It does a number of things, such as allowing us to send and receive wiring instructions through secure portal, receive "NPI" (non-public information, such as copies of IDs, Social Security Numbers, etc.) from our buyers and sellers through that same portal, and to also verify the accuracy of payoff wiring instructions, which is, unfortunately, the latest form of wire fraud affecting our industry.