During our first meeting, I normally ask new clients a few questions to gage their technological needs. Based on their answers to these questions, I will know if they are ready to move to the next level. How much time are you spending on your business' IT support? The more time a business owner spends troubleshooting tech problems, installing updates, responding to security threats, and resetting passwords; the less time they are spending working on their business objectives. Has this issue caused or will cause your business downtime? Significant or constant downtime can result in a business' financial loss and/or a bad customer experience. Have you tried to find the answer on Google? Let's face it, a quick Google search can yield a solution for some of the most basic tech issues. But when the solution isn't clear or it is labor intensive, it is time to consult an experienced technician. Bonus Questions: Would you like me to recommend some tools that can improve your business operation? The right technology is essential for moving a small business forward, from automating processes to enhancing communication.

The insights gained from these questions will enable me to develop an effective strategy for my clients' technological needs.

Marquita Perry, Southern Magnolia Technology
mperry@southernmagnoliatechnology.com
678-784-7533
www.southernmagnoliatechnology.com