The most important report we use is a weekly status report.  The mortgage process is very time sensitive - we have a contract closing date to meet and we have finance and appraisal contingency dates we must meet to protect our clients' earnest money.  Our borrowers and both Realtors want to know what progress we are making toward these deadlines.  Therefore, every Friday between contract binding date and closing, we email a status report showing our progress and current status towards completing the underwriting, appraisal, and title requirements for closing.  Our clients benefit because they have current information on our status and progress.  And the Realtors benefit because they also know where we are in the process, with one quick weekly email report.  They don't have to take extra time to inquire about the status because we proactively update them.