As a former MCO & current MCO 2nd, I strive to make sure that each person knows that they are important & valued within our team. If a team member is out, without a sub, I either give them a call or a text/email just to simply say, "we missed you this morning, I hope everything is ok". I/we do care about everyone in the room, both from a profession relationship as well as a person side, and we just check on each other to offer support if needed. Yes, they will receive an email from Harlan stating they were absent, but I want to offer the human aspect to it. My hope is to make sure everyone knows & feels how important they are to the success of our great team.