I met with Rebecca a few weeks ago. She explained how companies bring her in to build culture where sometimes none exists. We talked about how it is important for companies to get clients, keep expenses low, etc. However, a bad culture can bring down even the biggest organization. Rebecca has a very specific process from meeting with the employees to explore gaps, creating a specific process for the client, down to implementation for Leadership. In the future, the kindling questions I will ask are-

Have you noticed a high turnover despite competitive pay?

Do you feel like your team is just going through the motions rather than buying into your mission?