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Rebecca called me because she received a letter from Medicare stating that she lost her Part B coverage because of non-payment of the part B Premium. Now she doesn’t have full Medicare coverage. What I found out was she was using a credit card to pay the Part B premium, and it expired. She was receiving mail from Medicare but not opening it up telling her what happened. I was able to explain to her the steps needed to get this coverage reinstated. I called Medicare with her on the phone, and after talking with a few individuals, I was able to resolve the issue. She had to pay the past 3 months of Part B premium and her current month. It was all reinstated the next month with no lapse in coverage.
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770-676-6141
220 Shady Marsh Trail
Roswell, GA 30075
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Joyce Forgoston Bogrow
Joined on 03/20/2006
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