Buying a home is a big change and can be stressful in itself. In addition, navigating through the mortgage lending process of buying a home can make that change and stress even more difficult. I help my clients through the change and stress through education. By teaching them how the watch works rather than just telling them the time, I put together a powerpoint presentation that is specific to that one client. This presentation includes how a mortgage lender qualifies them, why and what fees are charged, and how mortgage interest rates work. This education and knowledge gives them the confidence to compare apples to apples and the added time spent with my client makes the change for them more comforting.