When the business owner is the only one who knows what “done right” looks like, they're not leading a team. They're managing a to-do list. That’s not scale. That’s stress.
16 years as an Engineer taught me how to make "done right" a way of life for teams.
My client, Barbara, kept fixing sloppy work. We built a simple checklist, just three items long. Her team now catches 95% of errors before she ever sees the work. That checklist saved them $4,200 in rework their first quarter.
I’m a great referral for your client who straightens the table settings at a restaurant.
She’s been at it 5 straight years, and wants to take a week off.
Saurel Quettan - Business Consultant. I help Business Owners build companies that run themselves.