It starts as a normal, one-on-one conversation in a coffee shop. Two people catching up, talking about work, weekend plans, nothing heavy. One person casually asks, “How’s your mom doing?” The answer surprises both of them—including the person saying it. A quick comment about doctor appointments turns emotional, followed immediately by, “Sorry, I don’t know why I’m telling you this,” and a fast change of subject. That’s the hidden moment. Most people let it pass because they don’t want to pry. But there’s a gentle way through it. Something as simple as, “That sounds overwhelming—no pressure, but I’m here if you want to talk about it,” creates space without intrusion. Often, that’s all it takes. Introduce me to the friend or colleague who had that moment and was willing to go into more detail with you. What they really want isn’t advice—they need to know they don’t have to do everything alone. Try saying, “I don’t want to pry, but if you ever want to share more about your mom, I’m here.”