Hospital readmissions carry an enormous cost—not just to patients, but to hospitals and our economy. Nearly 20% of Medicare patients are readmitted within 30 days, costing over $26 billion annually. But there’s also a human cost.

Jerry was discharged after pneumonia. His family was referred to a lead aggregator and given a generic list of senior living communities. No guidance, no advocacy—no real help. Jerry ended up in a poorly run community and was back in the hospital within 30 days. If his family had been connected to someone who could provide hands-on support, that outcome might have been avoided. I help ensure discharged patients find the best possible care, reducing readmissions.

Introduce me to Beverly, the Director of Discharge Planning at WellStar Kennestone. Beverly is overwhelmed by the high number of readmissions her department handles. Ask Beverly, “Would reducing readmissions help your department meet its goals?”