One part of my business I haven't addressed recently is my paid Eldercare Consulting service, in which families retain me for ongoing guidance through complex situations.
The reason I haven’t focused on it is intentional. Most of my InfoMinutes are designed to build awareness and trust around placement, because that service is the lion's share of my business.
But here’s the reality—some families don’t need placement right away. They need a thinking partner. Someone they can call when a hospital discharge happens, when siblings disagree, or when the plan keeps changing.
This service is not as profitable for me, but more importantly, it deepens the relationship and leads to better outcomes.
The service is not necessarily seasonal, but tends to accelerate from October through February, when families spend more time together and recognize changes in their aging parents.