I came highly recommended by a colleague when her niece, who was looking for a personalized healthcare experience, reached out to me. She was frustrated and confused about how to select a primary care physician. 

I was happy to sit with her to listen and understand her healthcare needs and expectations. I thanked her for sharing her experience and apologized on behalf of the traditional healthcare system. I explained how my practice model is entirely different through my approach to meeting her healthcare goals comprehensively, collaboratively, and cost-effectively. 

My new patient and I have been pleased to have a meaningful patient-physician relationship that has led to positive outcomes.