During a coffee, Jerome Mills mentioned that in addition to personal insurance policies, he was also able to do commercial policies. This was new information and a Single Best Thing I got from that conversation.
Not long after that, I was having a conversation with one of the trustees at our church, and he mentioned that the long-time insurance company for the church was dropping them from coverage. I was able to connect him with Jerome, and he did an outstanding job for him, finding the best coverage at the lowest cost, so our church was able to replace its coverage.