Most of my clients come to me for services in correlation to a future event. A wedding, cruise, competition, tradeshow, etc. So at the beginning of every client engagement I make sure to note when the event is supposed to occur and I add it to my calendar. At the end of a client engagement I always ask for them to share pictures from the event with me because I love to see the results of my work and I want them to know I am excited for their event with them. I also follow up after the event is supposed to have occured and ask how things went. This gives my clients reassurance that I am listening, thorough and that I care about them beyond the end of my services rendered. It gives me credibility on those same fronts and I gain my clients trust. My clients feel comfortable referring me to their friends and family, because they can be confident they are sending their people to someone they trust. This has resulted in me getting many repeat customers and many referrals from customers. I am honored to have my clients trust and faith and I will continue to protect the foundation and growth of that trust seriously!