When clients call me they typically are "over" their space. It's old or dingy or ... well it just doesn't work for them. I start with listening to them talk about their current space but then I always ask "what do you like about it". Almost every client does a double take. The purpose of this is two fold - first to stop the flow of negativity about their home (which is normal) and the second is to get them to say "yes". From a sales standpoint, I need to get a client to start to say "yes" to what their new space can be.
Mike Smith
Momentum Construction
(404) 551-4368 Office
www.momentum-construction.com