I’ve been told I’m kind of an expressive person. Those who know me can maybe speak to that.
When I thank someone for a referral, I want them to see and/or hear me emote my gratitude.
If I know I’m not going to see the person face-to-face soon after the referral, I’ll call them on the phone to express my appreciation.
I want them to hear the energy in my voice and sense the sincerity of my gratitude.
If I miss them, I’ve just recently started leaving voice messages through texts. The voice message function also lets them to hear the excitement and genuine thankfulness in my voice. Because I really, really, really appreciate when someone trust me enough to refer their friends, family, and clients.